General FAQs
Do you offer training?
Yes. We provide comprehensive operator training for all equipment we supply to ensure safe, efficient, and confident use.
How much training is required?
Training needs vary, but frequent use of the equipment helps operators build confidence and improve productivity.
Can you conduct a demonstration?
Yes. We can arrange an on-site or virtual demonstration to showcase how the equipment improves handling efficiency and safety.
Do you offer a maintenance service?
Yes. We provide a structured maintenance plan that includes scheduled servicing to keep your equipment performing at peak efficiency and to minimise downtime.
How often does the equipment need maintenance?
Maintenance intervals depend on the customer’s operating environment and the specific equipment in use. We assess each application to recommend an optimal service schedule.
What is your delivery time?
We keep a wide range of equipment and spare parts in stock for fast turnaround. For items not in stock, the typical lead time is 6-12 weeks, depending on the product.
Marco Pallet Pal
What is the equipment’s maximum capacity?
The Marco PalletPal is engineered to handle loads of up to 2,000 kg, ensuring reliable support for heavy-duty palletising applications.
How often does the equipment need maintenance?
The PalletPal requires very minimal maintenance. It includes a lifetime guarantee on the springs, and the turntable bearings only need lubrication when necessary, making it a cost-effective, low-maintenance solution.
How does a PalletPal work?
It automatically adjusts the working height of pallets as goods are added or removed, keeping the operator at an ergonomic position and improving safety, efficiency, and overall workflow.
Marco Lift Table
Are there any recommended spare parts to keep in stock?
Yes. We can recommend the appropriate spare parts based on your specific lift table configuration, ensuring reliable performance and reduced downtime.
How high can the load be lifted?
The lifting height depends on the specific scissor lift table model supplied. However, the minimum lift height typically starts from 500 mm, with various options available for higher lifting requirements.
How often does the equipment need to be maintained and serviced?
Marco lift tables are designed for long-term durability, with a life expectancy of over 10 years, depending on usage and duty cycle. With proper servicing and care, the lifespan can extend significantly beyond this, making it a dependable and cost-effective solution.
Torros Lifting Trolley
What is the equipment’s maximum capacity?
The Torros lifting trolley is built to handle loads of up to 500 kg, providing a reliable solution for demanding material-handling applications.
How often does the equipment need maintenance?
The Torros lifting trolley is engineered as a robust, plug-and-play industrial system that requires minimal to no maintenance, ensuring consistent performance with low operating costs.
Is the trolley available in stainless steel or ATEX-rated versions?
Yes. The Torros lifting trolley is available in stainless steel and ATEX-rated configurations for environments requiring enhanced hygiene or explosion-proof safety compliance.
TAWI Lifting Trolley
What is the equipment’s maximum capacity?
The TAWI lift trolley is designed to handle loads of up to 250 kg, delivering safe, efficient, and ergonomic lifting for a wide range of applications.
How often does the equipment need maintenance?
The TAWI lift trolley requires minimal maintenance. Its robust, plug-and-play industrial design ensures long-term reliability with very low servicing demands.
Is the trolley available in stainless steel or ATEX-rated options?
Yes. The TAWI lift trolley is available in both stainless steel and ATEX-rated versions for environments with strict hygiene standards or hazardous-area safety requirements.
TAWI Vacuum Lifters
What critical spare parts should be kept in stock?
Recommended spares include the TAWI filter cartridge, gaskets, air tube, and lift tube, ensuring reliable performance and minimal downtime.
Do you offer a maintenance service?
Yes. We provide a structured maintenance plan that includes scheduled servicing to keep your equipment operating at peak efficiency.
How often does the equipment need maintenance?
Maintenance requirements depend on the operating environment. In dusty conditions, we recommend weekly cleaning of the filter unit to prevent dust from entering the vacuum pump and affecting performance.
Will the equipment damage the goods being lifted?
No. TAWI solutions are engineered to handle materials safely. We ensure that the correct lifting system is matched to the correct application, eliminating the risk of product damage.
Will the load drop if a power failure occurs?
No. TAWI vacuum lifters are equipped with built-in safety features, including a non-return valve that prevents the load from dropping. In the event of power loss, the system lowers the load slowly and in a controlled manner, ensuring operator safety and product protection.
Can the equipment be mobile?
Yes. We offer mobile vacuum lifters for flexible and adaptable handling across multiple workstations.
How difficult is the equipment to operate?
Once the operator has been trained, the system becomes a simple, plug-and-play solution, allowing for easy and intuitive use.
How fast can the operator pick and place items?
This depends on the weight and type of load, as well as the specific TAWI vacuum lifter model supplied. In general, operators achieve fast, efficient, and repeatable handling once trained.
Is the equipment available in ATEX-rated or explosion-proof versions?
Yes. We offer ATEX-rated and explosion-proof vacuum lifters designed to meet strict safety requirements in hazardous environments.